Maker Lab Specialist Position (college student or graduate)

Maker Lab Specialist Position

GENERAL DESCRIPTION

Under general supervision of Chicago Public Library staff and the Advanced Resources Program Manager, Maker Lab Specialists assist the public in using the library’s first free and publicly accessible maker space. Maker Lab Specialists respond to requests for assistance with laptops, software, 3D printing, vinyl cutting, laser-cutting, and other equipment. They help plan classes, perform routine maintenance on equipment, and meet and greet lab visitors. This position requires a high level of teamwork, responsibility and customer focus as well as the ability to interact with the general public in an appropriate manner.

MINIMUM REQUIREMENTS

  • College student or graduate
  • Familiarity with basic functions of software, email, and internet
  • Commitment and ability to learn and use basics of automated library systems

TASKS AND DUTIES

  • Responds to patron inquiries; Assists and trains patrons on all of the equipment available in the Maker Lab
  • Conducts training and provides assistance to patrons during open shop
  • Maintains lab appearance which includes set up, clean up, and organization of the space
  • Assist in planning and instruction of classes on a variety of technology related subjects
  • Updates signage, displays, as well as class and tutoring materials as needed
  • Operate a variety of equipment including laptop computers, 3D printers, vinyl cutters, laser cutters, printers, copiers, and other equipment
  • Performs basic technical maintenance when needed
  • Contributes to daily record and statistics keeping
  • Resolves less complex technical problems immediately; Refers more complex reference and technology issues to senior level library staff

DESIRED KNOWLEDGE, SKILLS, AND ABILITIES

  • Experience with 3D printers, Vinyl cutters, and/or laser cutters preferred
  • Job experience and/or coursework in computer technology, hardware or software applications and troubleshooting
  • Solid interpersonal and communication skills for providing customer service and interacting with staff across the organization
  • Willingness to take direction; ability to work both independently and as part of a team in a fast-paced, and service-oriented environment.
  • Demonstrated ability to manage time and tasks independently and appropriately
  • Ability to work successfully with the public
  • Comfortable with public speaking
  • Desire to help their local community
  • Patience with students and patrons
  • Experience as tutor or instructor
  • Previous leadership experiences, and/or other work related experience highly desirable

Salary: $15 per hour

Hours: 10 hours per week

Location: Harold Washington Library

Please send resume and cover letter to:

Lisa Carroll

Program Manager

lcarroll@advancedresources.com

111 W Jackson

Suite 750

Chicago, IL 60604

Note: All hired candidates will need to submit to a finger print and background check. The start of the position will be dependent on finger print and background check clearance.